Jobs and Employment

As GCCs hire more, the focus shifts from headcount to capability

Thimmaya Poojary

August 28, 2026 | 4 Min Read

As GCCs hire more, the focus shifts from headcount to capability

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August 28, 2026 | 4 Min Read

As India’s GCC sector expands, the hiring model is moving from large cost-efficient teams towards smaller, higher-impact talent pools.

Value is in and volume is out. This is the evolving theme of one of India’s recent success stories: global capability centres (GCCs).

GCCs were once built around large teams doing cost-competitive work; they are now increasingly being built around smaller, high-impact teams focused on AI, data, digital engineering, and product innovation.

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