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For payments industry, a long winter

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Pratik Bhakta

192 reads
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Pratik Bhakta

192 reads

With the country ravaged by the pandemic’s second wave, digital payments across categories have slumped by 15-25%. The pain is expected to continue for at least a month longer

May 04, 2021

3 MINS READ

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The digital payments industry is staring at greater pain in the coming months as the second wave of Covid-19 ravages the country, slowing down consumption and impacting transactions.

Digital transactions across categories fell by as much as 25% in April after a brief phase of recovery, and given the continuing stress on the system, are expected to drop further in May.

With malls and restaurants shut or operating at minimal capacity, and with sectors like fashion and entertainment affected, the impact on the payments industry is expected to be as bad as during last year’s lockdowns, if not worse.

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