For payments industry, a long winter

With the country ravaged by the pandemic’s second wave, digital payments across categories have slumped by 15-25%. The pain is expected to continue for at least a month longer



Pratik Bhakta

May 04, 2021

3 Min Read

{The Crux brings you crisp and incisive analysis on the developments that matter. It’s a free read.}

The digital payments industry is staring at greater pain in the coming months as the second wave of Covid-19 ravages the country, slowing down consumption and impacting transactions.

Digital transactions across categories fell by as much as 25% in April after a brief phase of recovery, and given the continuing stress on the system, are expected to drop further in May.

With malls and restaurants shut or operating at minimal capacity, and with sectors like fashion and entertainment affected, the impact on the payments industry is expected to be as bad as during last year’s lockdowns, if not worse.

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