PhonePe: A startup within a startup


Pratik Bhakta

192 reads

Pratik Bhakta

192 reads

The payments player has managed to prevent high-profile executive exits in an industry where employee turnover is the norm. As it looks to boost revenues, the challenge will be to stay nimble and navigate regulatory bumps

April 20, 2022


The revolving door in senior ranks is a reality for most startups. The larger tech ecosystem, in fact, is identified with staff turnover driven by an intense talent war. Payments player PhonePe, however, has bucked this trend.

Most of its top leaders have stuck around for five years or more. Given that the company is only seven years old, this counts as a notable feat.

Hemant Gala and Vishal Gupta, who oversee financial services and products, respectively, joined Bengaluru-based PhonePe more than six years ago. Chief people officer Manmeet Sandhu, head of offline business Vivek Lohcheb and head of strategy Karthik Raghupathy are set to complete five years.

“It is difficult to get the best talent in Bengaluru, but the folks we have, we have made the best effort to take them along,” chief technology officer Rahul Chari told The CapTable.

We have covered the org chart of PhonePe, one of the leading transaction processors on Unified Payments Interface, here.

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