Interview

Zoho’s fintech gambit: Building India’s new code-to-cash engine

Sohini Mitter

November 19, 2025 | 12 Min Read

Zoho isn’t entering fintech to compete with banks or wallets; it’s trying to stitch together the fragmented ecosystem of business software, banking, financial services & India’s digital public infrastructure. It isn’t just building another UPI app, insists Zoho Payments CEO Sivaramakrishnan Iswaran

For three decades, Zoho has been the quiet constant in India’s software story—profitable, patient, bootstrapped, and global. But its newest frontier is anything but quiet. As fintech becomes one of the most contested and regulated arenas in India’s digital economy, Zoho is stepping into the payments battleground with an unusually long-term, infrastructure-first play.

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